Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Additionally, you can call the ship directly from the shore. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. The new smoking policy now designates staterooms as nonsmoking areas in addition to the indoor public areas already defined as nonsmoking. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Mobility Equipment: The safety of our guests and crew is our number one priority. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Important Customs information and shopping maps will be provided at the talk. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Your seating assignment will be noted on your guest card upon boarding. Find Cruise Packages for Holland America's Award-Winning Cruises For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Allsuch requests should be made before sailing through your travel advisor. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Place a card with your name and address inside your baggage, as well as on the outside. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. many ports taxi lines can be long and distances to private transportation can be lengthy. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. If we do not have your information by this deadline, you will be unable to sail. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. Experience Alaska Glacier Bay Experts Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. If we do not have your information by this deadline, you will be unable to sail. Guests may check no more than 3 pieces of luggage per person. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Guests are urged to complete the Online Check-in process before leaving home. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Explore dates and rates on this ship for 2022 and 2023. Most evenings smart casual attire is appropriate. Guests may buy stamps in port or purchase them from the Guest Services by charging their shipboard account. Each item is authentic and many are branded with designer names you have come to trust. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. For this reason, Holland America Line has size and weight guidelines for scooters. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Also, you will need your ship card when you disembark. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . What you need to know before you go on a Holland America Line cruise. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Holland America - Ships and Itineraries 2023, 2024, 2025 - CruiseMapper Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Please contact Ship Services for further information. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Holland America Line does not discriminate against persons on the basis of disability. Reservations may be made on board by contacting the restaurant manager. SHIP NEW SMOKING POLICY FOR ALL SHIPS EFFECTIVE IMMEDIATELY: For the comfort of all. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. You may select to print as many as you need for your vacation. Professional, local guides and independent tour operators that meet our high standards lead each tour. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Banks, airports and major hotels often offer this service. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Kids Club. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Requests will be confirmed or waitlisted at the time of booking. Please note that this is a U.S. government regulation over which Holland America Line has no control. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule.