Are the prices I see on your site in U.S. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). StudentUniverse (or any of its affiliated entities) acts as a travel agent only. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. We will try to reach you again as soon as we can. Individual services and tour organiser packages. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. If you do not see a travel credit and believe you have one, please give us a call to confirm. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Studentuniverse Refund Policy Promo Code : r/DiscountSuave Yes, same airline. In some cases, failure to present required vaccination documentation (e.g. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Please check that your passport is valid for 6 months or longer than your intended travel time. Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. Do you have better flight specials available by phone. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. It depends on the airlines waivers and if the travel ban actually applies to you. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. Refund Policy. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. Booking Conditions - StudentUniverse proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. Coronavirus FAQ | StudentUniverse Coronavirus FAQ | StudentUniverse We thought so! To confirm your travel arrangements you may be required to pay a deposit per person. That depends on the airline policy. It is the responsibility solely of the hotel to deduct the discount upon your arrival. The right and obligation to arbitrate under this provision shall extend to any claim by or against StudentUniverses affiliates, parent company, officers, directors, employees, agents, or contractors. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. Our agents will give you full details of the itineraries before you book. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our administration charge of 125 per person per booking as well as any other applicable travel service providers charges. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. Alternatively you can ask us for copies. Studentuniverse Refund Policy Coupon Code : r/DiscountSuave Most airlines are not offering full refunds at this point, except in very specific circumstances. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Youll be able to use it on StudentUniverse, for flights operated by that airline. Can I Trust StudentUniverse? [2023 Reviews] Pros, Cons, Bottom Line Booking Conditions - StudentUniverse If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. These policies and rules are binding on you, so be sure to review them before purchase. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. Coronavirus Airline Policies - StudentUniverse No need to worry, your credit will still live in My Wallet. Our agents cannot enter these codes once an order has been placed online. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. At the time, most countries haven't announced a vaccination requirement. And ICYMI, you dont have to be a student to book on StudentUniverse! Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Save your details for a quick and easy checkout process. Some countries have reopened borders to international travelers, with guidelines or restrictions. Coronavirus FAQ | StudentUniverse The short answer is no. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. Amendment and cancellation policies differ per hotel. Please understand we are working as hard as we can to help everyone. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Tuition and Fees Refund Policy | Office of the Registrar Maybe. Eligibility, Joining, and Website Information. We strive to resolve any dispute amicably. Please reconfirm your flights at least 24 hours prior to departure. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. All refunds will be delayed until the situation stabilises. Heres some answers to the top questions we are getting and information to help us help you faster. We are experiencing unprecedented volumes of calls and messages at this time. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. Business Details Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. COVID-19 - My Flight is Cancelled: Do I Get a Refund? - StudentUniverse Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. To ensure you are seated next to each other you can either contact us via email or chat with an agent. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. Travel credit is stored on your StudentUniverse account for future use. Additional costs are your responsibility. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. www.cdc.gov. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. Second, they do not specify the baggage allowance on their e-ticket. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. Please see your booking confirmation email for details of your booking provider and confirmation reference. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. If your airline does appear to . Basic Economy . We aim to provide you with an amazing travel experience. Please see the chart below to see if your flight is eligible for these rewards. Enjoy the discount! We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. Refund Policy. Airlines may deny boarding without the proper identification. Almost always, latest coupons and promo codes can be found there. Please check your airline's policy to see if you might be eligible for a refund. To find the change rules for your flight ticket, look under the My Trips section of your account. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. You will need to input your traveling companions' details before entering your credit card information. In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! Minimum stay and maximum stay rules apply to return and multi-stop flights. Yes! If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. We know, its very confusing! You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Any booking you make will be with the relevant travel service provider and not StudentUniverse. Please allow adequate time to obtain any such advice or documents. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. StudentUniverse | Complaints | Better Business Bureau Profile Additionally, a small number of itineraries do need to be booked via an agent. Am I eligible to purchase a ticket? We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. We are a Member of ABTA, membership number W325X. Yes! Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Log in to your account on our website and go to My Wallet to view your credit. StudentUniverse: Cheap Travel on the App Store Please ensure you read the credit details and then give us a call when youre ready to book. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g.
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